Battery health policy for refurbished phones
Battery health is where same grade often breaks down. Here is the policy we use so customers know what they are buying before checkout.
In used iPhone refurbishment, battery health has to be a spec, not a surprise. Customers need a threshold, not a vague promise.
What we standardize
- Minimum battery health thresholds per grade, published before purchase
- Clear labeling when health is unknown or not reported
- Separate lanes for battery service recommended units
Why this matters for customers
Predictable battery rules reduce surprises, avoid unnecessary returns, and make refurbished devices easier to compare.